Revolutionize your internet business with a customer support platform that seamlessly blends automation with human interaction. Experience swift issue resolutions, elevated customer satisfaction, and reduced support volumes with our innovative solutions. Our platform offers diverse products such as AI Chatbots, proactive support, and an omnichannel help desk designed to boost productivity by integrating your communication channels into a single, efficient workspace.
With a steadfast focus on personalization at scale, our platform provides features that cater to various support needs. Our AI bot, Fin, can instantly resolve up to 50% of support inquiries, while our help desk empowers customers to find accurate answers independently. Advanced reporting and data integration offer insightful analytics, ensuring that your support strategy is data-driven and customer-centric. Elevate your internet business with our trusted platform, currently empowering over 25,000 businesses worldwide.
Top Features:
- **AI-Enhanced Help Desk:** A workspace that unifies your inbox tickets and help center for increased productivity.
- **Fin AI Chatbot:** Capable of instantly resolving 50% of customer questions with reliable and safe answers.
- **Proactive Outreach:** Automated in-context messages that reduce incoming inquiries and boost customer happiness.
- **Omnichannel Support:** A conversational support experience through multiple channels including email SMS and in-app messaging.
- **Unified Platform:** Integrates automation conversations tickets customer data and reporting in one seamless system.
